Free Delivery & Installation + Cover Lifter + Steps + Filter + INSULATED LOCKABLE COVER + CHEMICALS + Maintenance Kit + Spa Bar + Parts and Labour Warranty

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Free insulated lockable cover, cover lifter, steps, chemicals, filter, Spa Bar & Maintenance Kit

HOT TUB WATER CARE

YOUR HOT TUB WATER NEEDS TO BE TREATED WITH CERTAIN CHEMICALS TO MAINTAIN ITS CLEANLINESS.

Sanitiser levels, Ph Levels and Total Alkalinity can be measured with readily available water testing strips. As you use your tub, chemical levels will change as they do their job, keeping the water clean. Remember to only add small quantities of chemicals to your water as once it is dissolved into the water it is impossible to take any out.

 

SANITISER

A sanitiser, Chlorine or Bromine can be used in either granule or tablet form. Granules dissolve into the tub water quickly and can be used to boost  chlorine levels quickly. Tablets are slower to dissolve and are floated around in the hot tub in a floating dispenser. This can keep Chlorine levels more stable, reducing the need for regularly dissolving granules into the water. Never mix Chlorine and Bromine in the same water!

 

PH

Also required is a chemical for controlling the Ph of the water. Either a Ph increaser or a Ph Reducer to keep the Ph within a safe level.

 

TOTAL ALKALINITY

This is the measure of the ability of water to resist changes in pH. Total Alkalinity increaser is added once the Chlorine content and the Ph level are correct.

 

 

TESTING STRIPS

Testing strips have coloured pads which change colour dependent on the amount of the above chemicals dissolved into your water.

Dip the testing strip in your water and compare the colour of the pads on the strip to the coloured squares on the testing strip container.

If the coloured pad is the same as the square patch on the container you do not need to add any chemicals.

If the coloured pads are different to the squares on the container add small amounts of chemicals to the water re-testing each time until the coloured pads match the squares on the container.

 

OXIDISER (SHOCK)

This should be used as directed on the package once a week or after the spa has been used for several hours by a larger than normal number of people.

These chemicals could be the only things you need to put into your water to keep it clean. There are however various other things that affect the quality of your water as the tub is used. All of these chemicals should be used sparingly in small amounts retesting after each addition of chemicals.

 

WATERLINE CLEANER

Use waterline cleaner every week to remove any build up of dirt that may occur around the waterline.

 

WATER CLARIFIERS

Use these type of products as instructed on the package to keep your water sparkling clean.

 

ANTI SCALE

In areas of hard water add a couple of capfuls of anti scale to reduce the buildup of scale and any staining that may occur.

 

ANTI FOAM

This chemical reduces foam that can occur when hair products or make up, false tan creams or skin conditioners get into the water in your tub. Simply pour a capful of anti foam around the edges of your tub and watch the foam disappear.

 

FILTER CLEANING

Dependent on the amount of use that your tub gets you should clean your filters every two weeks. There are various overnight soak solutions or instant cleaner sprays that can keep your filters clean.

The most effective method of extending filter life is to have a pair or two sets of filters to rotate. Whilst one set is in the tub working, the other set is cleaned and dried out and then when it is time to clean the filter again you simply replace with the clean dry filter.

 

WATER CHANGING

Check the water level in your tub regularly and top up as necessary.

If you keep a check on your water and chemical levels either every day or each time you use the tub and add the necessary chemicals you should be able to keep your water in the tub for up to three months.

After three months it is recommended that you drain the tub, clean the shell and jets and then refill with clean water.

(Press 1 for Wild Water Spas) – Please note this phone number is for SALES ONLY.

Monday – Friday 09:00 – 17:00

Saturday – Sunday – Closed

Our phone team will not be able to handle warranties, final payments, maintenance, give delivery updates, or handle other issues over the phone and will ask you to email. We can only handle these types of requests by email.

This is to ensure the right members of our team can efficiently handle the level of enquiries we are currently receiving and deal with your enquiry quickly. Please help us to help you by sending your query through the correct channel.

Send us an email

For support about your spa or for help with an existing order please email us, this is often the easiest and quickest way.

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Always Available, our team will reply as soon as possible.

Offering a call back request allows us to provide a better customer experience. By returning calls at a convenient time for customers, rather than having them struggle to get through our phone lines during busy periods or wait for a team member to become available, we can schedule dedicated times for each customer. This ensures efficient service and allows us to give customers the attention they deserve.

Send us your details and we’ll give you a callback whenever is most convenient for you. We won’t use or store any of these details for marketing purposes.

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